A growth platform for merchants

Sell more. Serve better. Bring customers back.

WebPlatform helps merchants capture leads, manage sales and appointments, automate customer communication, and understand what is growing the business—all from one workspace.

Start with one workflow. Add more when your team is ready.

Today at a glance

Merchant workspace

Live

24

New leads

11

Bookings

8

Need action

Next actions

WA

Follow up with 6 new enquiries

WhatsApp campaign · 10:30 AM

AP

Confirm tomorrow’s appointments

Appointments · 4:00 PM

EM

Review the re-engagement results

Email · 38 customers returned

WebsitesShopifyWordPressAppointmentsEmailWhatsApp

What we do for merchants

We help you run the customer side of your business.

From the first enquiry to the next purchase, WebPlatform gives you the tools and support to turn customer activity into revenue and repeat business.

Get more leads

Launch conversion-ready websites and landing pages, capture every enquiry, and know which source brought it in.

Respond faster

Bring website, WhatsApp, campaign, booking, and store activity together so no interested customer is forgotten.

Sell and book

Manage products, orders, appointments, staff, payments, and customer details around the way your business operates.

Automate follow-up

Send relevant email and WhatsApp reminders, offers, confirmations, and win-back journeys at the right time.

Bring customers back

Use customer history, memberships, loyalty, and campaign results to build stronger repeat business.

See what is working

Track the path from lead and message to appointment, order, payment, and return visit—not just clicks.

A clearer way to work

From first click to the next visit.

WebPlatform joins the moments that usually fall between separate tools, so customers get a consistent experience and your team gets a complete picture.

  1. 01

    Capture the signal.

    Bring enquiries, purchases, bookings, and website activity into one customer timeline.

  2. 02

    Take the right action.

    Give your team clear tasks or send timely, consent-aware email and WhatsApp follow-ups.

  3. 03

    Learn what worked.

    Connect engagement to leads, bookings, purchases, and return visits—not just opens and clicks.

Where we fit

Solve the gaps between your tools.

Keep the systems that already work. We connect the customer journey around them.

Explore all services

Campaigns

Email and WhatsApp that lead somewhere.

Plan, send, automate, and understand what customers do after they engage.

Commerce

A connected view of shoppers and orders.

Connect Shopify, WordPress, and WooCommerce activity to customer follow-up.

Appointments

Fewer gaps, no-shows, and missed follow-ups.

Coordinate bookings, staff, reminders, memberships, and post-visit communication.

Custom

Workflows shaped around your operation.

Combine platform modules, integrations, and tailored delivery where packaged tools stop short.

Representative merchant case study

From scattered follow-ups to one customer operation.

A growing wellness merchant sells products on Shopify and takes appointments through a WordPress website. Leads, bookings, orders, and messages were handled separately, making it hard to follow up or understand why customers returned.

WellnessShopifyAppointmentsWhatsApp
Solve a similar problem

The problem

Customer information stopped at each system.

The team could not easily connect an enquiry to a booking or an order. Reminders and follow-ups depended on manual work, and campaign reports ended at opens and clicks.

What WebPlatform connects

Store, website, conversations, and appointments.

Shopify and WordPress activity feed one customer view. New enquiries become tasks, booking messages are automated, and email or WhatsApp engagement remains attached to the journey.

Merchant outcome

Faster action and a clearer path to repeat business.

The merchant can see where a customer came from, what they bought or booked, which follow-up is due, and which activity contributes to another visit or purchase.

This representative scenario illustrates the workflow WebPlatform supports. Results depend on each merchant’s setup, data, and execution.

Merchant FAQ

What merchants usually ask us.

Clear answers about using WebPlatform in a real, operating business.

What does WebPlatform help my business manage?

WebPlatform can help you manage websites and landing pages, leads, customers, products, orders, appointments, payments, email and WhatsApp campaigns, follow-ups, memberships, loyalty, and reporting. You choose only the modules your business needs.

Can we keep our existing website or store?

Yes. WebPlatform can connect supported Shopify, WordPress, and WooCommerce journeys, so replacing your current site is not a requirement.

Do we need to adopt everything at once?

No. Start with the workflow creating the most friction—campaigns, appointments, commerce, or a custom integration—and add modules as needed.

Which types of merchants can use WebPlatform?

WebPlatform supports service, retail, ecommerce, spa and wellness, appointment-led, and multi-location businesses. We shape the setup around how you attract, serve, and retain customers.

How is pricing decided?

Pricing depends on the modules, channels, usage, and implementation support you select. We first understand the business problem, then recommend a focused setup instead of making you pay for tools you do not need.

Will your team help us set up and operate it?

Yes. We can map your workflow, configure selected modules, connect supported systems, validate the setup, train your team, and provide ongoing support as your business grows.

Start with the real problem

Show us where your customer journey breaks.

Book a working session

Choose your WebPlatform starting point

Start with the business result you need now.

Create one merchant account, activate the relevant module, connect your existing channel, and validate a test journey before launch. You can add more modules later.

Ready to start with WebPlatform?

Register your merchant account, choose the first module, connect and validate it, then invite your team when the workflow is ready.