Merchant services

Practical systems that help merchants sell, serve, and retain.

Use WebPlatform for a focused CRM, booking, commerce, website, or campaign project, then connect the pieces into one customer operation when the first workflow is proven.

Websites & storefronts

Launch a conversion-ready website, landing pages, and product experiences that match how your merchant teams sell.

Commerce & bookings

Keep products, orders, appointments, and payments connected without manual handoffs across tools.

Communication & growth

Use email, WhatsApp, and workflow automation to move leads, customers, and repeat purchases forward.

What we deliver

  • Conversion-focused websites and landing pages.
  • Booking, staff, service, and payment workflows.
  • Email and WhatsApp campaigns with consent-aware follow-up.
  • Customer records, retention journeys, and practical reporting.

A measured implementation

We map the current journey, agree the first measurable outcome, configure the smallest useful workflow, and review the evidence with your team. Start with one service, campaign, or location before expanding.

Implementation scope and pricing are agreed after the workflow audit.

Evaluate the service before you buy

CRM and lead operations

Capture enquiries from forms, campaigns, Facebook leads, Shopify orders, and manual imports. Assign owners, track status, record notes, and connect follow-up to the customer timeline.

  • Lead source and owner tracking
  • Status, notes, and activity history
  • Customer groups for campaigns

Booking and appointment workflows

Model services, staff, locations, working hours, reminders, check-in, rescheduling, and no-show reporting for clinics, spas, salons, and appointment-led teams.

  • Staff and resource availability
  • WhatsApp/email reminder fallback
  • Attendance and reschedule reports

Marketing automation

Plan email and WhatsApp journeys around segments, consent, scheduling, templates, click tracking, replies, and downstream outcomes such as bookings or purchases.

  • Email and WhatsApp campaign setup
  • Consent-aware templates and fallback
  • Engagement and conversion reporting

Commerce and Shopify retention

Connect order history, customer recency, product interest, post-purchase follow-up, replenishment reminders, and win-back campaigns without replacing Shopify as the store of record.

  • Order and customer segmentation
  • Repeat-purchase journeys
  • Campaign-assisted revenue signals

Website and landing pages

Build or improve landing pages with forms, attribution, product/service explanation, SEO structure, fast crawl documents, and clear conversion paths.

  • Conversion-focused landing pages
  • SEO titles, canonicals, and schema
  • Form-to-CRM routing

Integrations and implementation

Connect WordPress, WooCommerce, Shopify, payment gateways, customer imports, managed WordPress, and custom workflows through a scoped implementation plan.

  • Discovery and workflow mapping
  • Configuration and staff onboarding
  • Pilot review before scale-up

Implementation steps

  1. 1. Audit the current customer journey and data sources.
  2. 2. Select the first workflow and success metric.
  3. 3. Configure roles, forms, messages, and reports.
  4. 4. Train the team and run a contained pilot.
  5. 5. Review results before expanding modules.

Integration details

Common integrations include Shopify, WordPress, WooCommerce, email delivery, WhatsApp Business setup, payment gateways, customer CSV imports, website forms, and managed WordPress operations.

Pricing guidance

Pricing depends on selected modules, message volume, implementation support, integrations, staff training, and whether the rollout starts as a single workflow, one location, or a broader operating platform.

Review package options →

Healthcare workflow infrastructure

Connect appointments, practitioner-controlled prescriptions, patient reminders, and participating licensed-pharmacy fulfilment without claiming to replace clinical or pharmacy responsibility.

Explore the healthcare platform →

Choose your WebPlatform starting point

Start with the business result you need now.

Create one merchant account, activate the relevant module, connect your existing channel, and validate a test journey before launch. You can add more modules later.

Ready to start with WebPlatform?

Register your merchant account, choose the first module, connect and validate it, then invite your team when the workflow is ready.