Platform Update

Introducing Managed WordPress Hosting for WebPlatform Customers

A business website should help a team win customers, not create another infrastructure project. WebPlatform's new managed WordPress experience brings website setup and day-to-day operations into the same workspace merchants already use for leads, campaigns, appointments, and commerce.

Business owner managing a hosted WordPress website from a unified dashboard

One place to understand website status

The website dashboard gives an eligible merchant a clear view of the site, primary domain, environment, provisioning progress, WordPress health, and recent operational activity. Instead of guessing whether a setup request finished, the merchant can see the current state and the next available action.

Website access is connected to the merchant account. A short-lived, single-use sign-in handoff opens the correct WordPress administration area without placing a reusable WordPress password in the browser or dashboard.

Safer changes with staging and verified backups

Merchants can request a full backup before an important update. Completed backups are checked against their manifest and stored checksums before they become eligible for restoration. This adds a validation step between “a backup job ran” and “the backup is ready to use.”

A staging copy can be created for controlled testing. The staging environment is isolated from the production website and applies safeguards intended to prevent test activity from behaving like live customer activity.

Operations built around real business tasks

  • Request a managed WordPress website from an eligible package.
  • Review provisioning, domain, certificate, CDN, and health status.
  • Open WordPress administration through a secure, scoped sign-in.
  • Create a staging copy before testing significant changes.
  • Request verified backups and restore an eligible backup when required.
  • Export an approved website bundle for portability.
  • Purge the managed cache after publishing important updates.

A practical launch checklist

  1. Confirm the website entitlement included with the merchant package.
  2. Submit the site name, preferred domain, and required business information.
  3. Wait for the dashboard to show the site as ready before sharing the address.
  4. Open WordPress and replace demonstration content with approved business content.
  5. Test forms, mobile navigation, contact details, and enquiry delivery.
  6. Create a backup before installing or updating major themes and plugins.
  7. Use staging for risky changes, then repeat the final checks on production.

What this means for customers

The implementation reduces the number of disconnected hosting tasks a merchant needs to coordinate. It does not remove the need for responsible publishing, plugin review, backups, and testing, but it gives those tasks a visible and repeatable home.

Contact WebPlatform to discuss managed WordPress eligibility, onboarding, or migration for your business website.

Choose your WebPlatform starting point

Start with the business result you need now.

Create one merchant account, activate the relevant module, connect your existing channel, and validate a test journey before launch. You can add more modules later.

Ready to start with WebPlatform?

Register your merchant account, choose the first module, connect and validate it, then invite your team when the workflow is ready.